How we protect your information.

LayerPlanner values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, browse our digital planners, place an order, or contact our support team.

Information We Collect

We may collect personal information that you voluntarily provide when using our website, including:

• Name
• Email address
• Phone number
• Billing address
• Order details
• Payment-related information processed through secure payment providers

We may also collect non-personal information such as browser type, device information, pages visited, referral sources, and general website usage data. This information helps us improve website performance, security, and customer experience.

How We Use Your Information

LayerPlanner may use collected information to process and fulfill orders for digital planners, notebooks, templates, and related products; provide order confirmations and customer support; respond to inquiries, refund requests, and service-related messages; improve website functionality and product offerings; detect and prevent fraud or unauthorized activity; and send promotional updates where permitted or where you have opted in.

Payment Security

Payments are handled through secure third-party payment processors. LayerPlanner does not store full payment card details on our website. Payment providers may collect and process payment information according to their own security and privacy standards.

Cookies & Tracking

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze website traffic, and support essential store functionality. You may adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.

Sharing of Information

LayerPlanner does not sell customer personal information. We may share necessary information with trusted service providers, including payment processors, website hosting providers, analytics tools, and customer support systems. This information is shared only as required to operate our store and fulfill orders.

We may also disclose information if required by law, legal process, fraud prevention needs, or to protect the rights, property, and safety of LayerPlanner, our customers, or others.

Data Retention

We retain customer information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, maintain business records, resolve disputes, and improve business operations.

Customer Rights

Depending on your location, you may have the right to request access to your personal information, correction of inaccurate information, updates to your personal information, or deletion of your personal information. To make a privacy-related request, please contact us through the official Contact page.

Third-Party Links

Our website may include links to third-party websites or services. LayerPlanner is not responsible for the privacy practices, content, or security of external websites.

Policy Updates

LayerPlanner may update this Privacy Policy periodically to reflect changes in our services, website operations, or legal requirements. Updates will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact the LayerPlanner support team through the official Contact page.